OUH Odense University Hospital | Program Director | Hospital PMO | Digitalization | R&D Project Management

Odense University Hospital is one of four university hospitals in Denmark. The hospital is a 900 bed and 10,000 employees hospital. Keldmann Healthcare A/S was contracted to develop and implement Hospital R&D Project Management Office SaaS solution for professionalization of hospital R&D management. The contract included co-development of Sharepoint-based solution, Change management implementation in addition to operation & maintenance of the hosted solution.

We were Program Lead (with CEO reference) of the development and implementation of the Healthcare-IT PMO solution for innovation and R&D management in three clinical departments. Lead teams of research professors, chief physicians, Ph.D.-students and nurses on developing and implementing the PMO solution. Key elements completed:

• Established development partnership agreement
• Defined development partnership (rights and obligations)
• Built internal awareness and interest in hospital departments
• Built business case to the hospital management
• Prepared management presentations

Managed the PMO Framework development and realization
• Contracted-in and managed external IT-architects, programmers and web-hosting services.
• Lead PMO IT-solution development team including lead users
• Designed, configured and tested the PMO framework.
• Defined project selection criteria (strategy implementation).
• Defined project site templates and Office templates and dashboards.
• Defined status reporting. Aggregated project data.
• Developed video instructions for training and user support.

Lead implementation by change management
• Co-customized the PMO for each department for “stick and spread”
• Streamlined PMO processes and mindset of department staff by training
• Trained and coached 105 users (healthcare professionals)
• Supervised management and project managers

Explored commercialization partnering with large Health-IT providers
• Built business case
• Created presentations
• Identified potential partners and matured their interest
• Established letter of intent